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Error 'Order Is Not Eligible For Booking. Check Workflow Status' When Attempting to Import Or Book An Order (Doc ID 554870.1)

Last updated on JULY 10, 2024

Applies to:

Oracle Order Management - Version 11.5.10.2 to 12.2.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to book an order in the application or Import an Order via Order Import, the following message occurs:
(Note that order will still be imported but will be in an Entered and not Booked status)

ERROR

Order is not eligible for booking. Check workflow status for this order.

Calling Book Order
ENTER OE_ORDER_BOOK.COMPLETE_BOOK_ELIGIBLE
OPEN BOOK_ELIGIBLE
BOOKING NOT ELIGIBLE
CHECK IF BOOKING IS DEFERRED
LEAVING OE_MSG_PUB.ADD

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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