My Oracle Support Banner

R12: AP: Cannot Find the Create Invoice Option Under the Finance Tab in iSupplier Portal (Doc ID 554966.1)

Last updated on MARCH 13, 2018

Applies to:

Oracle Payables - Version 12.0.0 to 12.2.4 [Release 12.0 to 12.2]
Oracle iSupplier Portal - Version 12.0.0 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.
This problem can occur on any platform.


Cannot find the Create Invoice option under the Finance tab in iSupplier, the only options available are Invoices and Payment

Expect Create Invoice option to be available from the iSupplier responsibility

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:

1. Login to 'iSupplier Portal, Full Access' responsibility
2. Navigate to the Finance tab

-> Notice that 'Create Invoice' option is not available.

-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot create invoices via iSupplier


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 Standard Patching Process
 Patch Wizard
 Have more questions?

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.