My Oracle Support Banner

Limited Material Recovery Options (Doc ID 555365.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Mobile Field Service - Version 11.5.9 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Goal

How does one see all the Install Base records for the location of an item?

The requirement is to do material recovery for Service Request item parent's lower levels while offline.   In enterprise, a Service Request and Task is created for an item within an assembly.   Then Mobile Field Service should be populated with all Install Base (IB) records for the location of the above item.  However, not seeing parents full Install Base hierarchy when doing Material Recovery. 
Profile option 'CSL: Number of IB Items at Location' is set to 40,000. This is more than sufficient to transfer all of a locations Install Base records.


Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.