Chinese Characters Show as '?' in Report Output Using XML Publisher (Doc ID 556188.1)

Last updated on OCTOBER 17, 2016

Applies to:

BI Publisher (formerly XML Publisher) - Version 11.5 to 12.1 [Release 11.5 to 12.1]
Oracle Report Manager - Version 11.5 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
Checked for relevance on 24-NOV-2013


Symptoms

When attempting to view the Chinese report output in PDF format from XML Publisher question marks (?) appear in place of Chinese characters.


Expected Behavior
Expect to show correct Chinese characters.

The issue can be reproduced at will with the following steps:
1. Log into application.
2. Submit the Chinese report.
3. After it complete,View the output file and see that '?' is displayed in place of Chinese characters.

Cause

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