Dependent Loss of Eligibility and Remove Dependent Life Events Detecting Incorrectly (Doc ID 556252.1)

Last updated on JULY 15, 2020

Applies to:

Symptoms

Find that the Dependent Loss of Eligibility and Remove Dependent Life events are not getting triggered or are triggering incorrectly.


Steps To Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query an eligible employee.
3. Enroll the employee along with a dependent into a plan which allows for dependent designation.
4. Submit the Maintain Designee Eligibility process where the dependent is found ineligible due to being over age.

• • See that no life events are triggered or life events are triggered incorrectly

Cause

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