Service: Seeded Request Type is Attached to an Invalid Workflow
(Doc ID 556340.1)
Last updated on JUNE 09, 2021
Applies to:
Oracle Teleservice - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Symptoms
The following errors occur when opening the Service Request Types form:
"The request type Customer Service Request is attached to an invalid workflow. Please remove or
reassign to a valid workflow."
The error could occur for any of the seeded Service request types.
e.g. The request type <request type> is attached to an invalid workflow. Please remove or reassign to a valid workflow.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |