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Service: Seeded Request Type is Attached to an Invalid Workflow (Doc ID 556340.1)

Last updated on JUNE 09, 2021

Applies to:

Oracle Teleservice - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

The following errors occur when opening the Service Request Types form:

"The request type Customer Service Request is attached to an invalid workflow. Please remove or
reassign to a valid workflow."

The error could occur for any of the seeded Service request types.

e.g. The request type <request type> is attached to an invalid workflow. Please remove or reassign to a valid workflow.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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