My Oracle Support Banner

What Is Displayed In The Customer Support Detailed History page? (Doc ID 556571.1)

Last updated on MAY 10, 2022

Applies to:

Oracle Customer Support - Version to [Release 11.5]
Information in this document applies to any platform.


In the HTML Customer Support Service request page, the History tab includes a Format LOV to show Summary or Detail information.  Both options appear to show the same results.  What is the purpose of these formats?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.