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What Is Displayed In The Customer Support Detailed History page? (Doc ID 556571.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Customer Support - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Goal

In the HTML Customer Support Service request page, the History tab includes a Format LOV to show Summary or Detail information.  Both options appear to show the same results.  What is the purpose of these formats?

Solution

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