What Is Displayed In The Customer Support Detailed History page?
(Doc ID 556571.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Customer Support - Version 220.127.116.11 to 18.104.22.168 [Release 11.5]
Information in this document applies to any platform.
In the HTML Customer Support Service request page, the History tab includes a Format LOV to show Summary or Detail information. Both options appear to show the same results. What is the purpose of these formats?
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