Unable to Approve Users And Manage User Profiles: POS_USR_REG_TYPE_UN (Doc ID 557609.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle iSupplier Portal - Version 11.5.10.2 to 12.1 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

Problem Statement:
When attempting to approve a Supplier registration in iSupplier or through Supply Base in Purchasing Super User, the following error occurs:

ERROR
We're sorry, but the service you requested is not available at this time. Please take down the
following error message and contact your system administrator: POS_USR_REG_TYPE_UN

Error - cannot find function:

Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Responsibility : Supplier User Management
2. Navigate to Supplier User Administration > Approve Users and Manage Users
3. Error:
We're sorry, but the service you requested is not available at this time. Please take down the
following error message and contact your system administrator: POS_USR_REG_TYPE_UN
4.Press OK button
Error - cannot find function:

Business Impact:
Due to this issue, users cannot be registered.

Changes

 

Cause

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