Recalculate Participant Values Process not Updating Rates Based on Employee's Salary (Doc ID 557755.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms


User finds that the Maintain Participant Eligibility and Recalculate Participant Values process is not updating the rates which are based on employee's salary, whenever there is a change in the salary.


Steps To Reproduce:


1. Go to HRMS Manager responsibility.
2. Query an employee in the people form, and change his salary amount.
3. Run the Recalculate Participant Values process for this person.
4. Find that the rates are not updated after this process completes.

 

Cause

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