Editing Huge Invoices Causes Application Server to Crash (Doc ID 558317.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5.02 to 5.5.04 - Release: 5.5 to 5.5
Information in this document applies to any platform.
***Checked for relevance on 06-Jan-2011***

Symptoms

-- Problem Statement:
On 5.5.02, When attempting to edit Invoices that have many thousand lines on them, the following error occurs causing the Application server to crash:

ERROR
OutOfMemory: nativeGetNewTLA

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Try to edit an invoice that has many thousand lines on it
2. Try to click the edit link many times
3. Watch the application server performance and see that the CPU usage shoots up to 100% and
finally the application server crashes with out of memory error

-- Business Impact:
The issue has the following business impact:
Due to this issue, Application has to be re-started and users are not able to login to the
application

Cause

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