Last updated on OCTOBER 25, 2016
Applies to:Oracle Teleservice - Version 11.5.10 to 188.8.131.52 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 02-Jan-2014***
-- Problem Statement:
When attempting to create a Service Request after migrate to OATM (Oracle Applications Tablespace Model), the following error occurs:
ORA-29861: domain index is marked LOADING/FAILED/UNUSABLE in Package
CS_ServiceRequest_PVT Procedure Create_ServiceRequest
-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Navigate to Service Request form
2. Complete mandatory information
3. When trying to save, the error occurs.
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