Transactions Workbench: Unable to Unapply Regular Credit Memo Applications From Invoices (Doc ID 558752.1)

Last updated on MARCH 31, 2017

Applies to:

Oracle Receivables - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
FORM:ARXTWMAI.FMB - Transactions


Symptoms

Attempting to unapply a credit memo that has been applied to an old invoice.

Steps to Reproduce: 
Responsibility:  Receivables
Navigation:  Transactions > Transactions
Query Credit Memo
Go To:  Menu Bar > Actions
The Applications option is grayed out (unavailable).

Changes

Upgrade from release 11 to 11.5.10.2

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms