RMA Unexpected Error When Booking APP-AR-11526 ORA-20001 (Doc ID 559152.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 12.0.2 and later
Information in this document applies to any platform.
***Checked for relevance 11-Jan-2011***
***Checked for relevance 21-May-2013***
***Checked for relevance on 23-Oct-2014***

Symptoms

On 12.0.2 in Production:
When attempting to create any RMA lines, they can be saved but when booking, the following error occurs:

ERROR: An unexpected error has occurred. Please contact your system administrator.


Cause

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