iStore - Error messages from Order Management: A Request Date Is Required On The Line To Perform Scheduling (Doc ID 559421.1)

Last updated on APRIL 25, 2023

Applies to:

Symptoms

-- Problem Statement:

When attempting to place an order in iStore the following error message is received . However
when the same shopping cart is visible in eBusiness Center the shopping cart can be converted into
an order through the Quoting application without any error occuring


--Error:

"Error messages from Order Management.
Error in line 1.0 : A request date is required on the line to perform scheduling. There is an
error in Order Submission"

-- Steps To Reproduce:

1. Login: User name and password
2. add items to the cart
3. click on checkout process
4. continue checkout
5,click on place order button
6. Error Occurs


-- Business Impact:

Due to this issue, users cannot use iStore at all as no orders can be submitted

Cause

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