Receiving Unexpected Error in Self Service Benefits
Last updated on JANUARY 31, 2017
Applies to:Oracle Advanced Benefits - Version 18.104.22.168 and later
Information in this document applies to any platform.
When attempting to update benefit enrollments in Self-Service, the following error occurs:
oracle.jbo.SQLStmtException: JBO-27122: SQL error during statement preparation.
## Detail 0 ##
java.sql.SQLException: ORA-01427: single-row subquery returns more than one row
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to responsibility Employee Self-Service and select the Benefits function.
2. Continue to the Update Benefits page and attempt to make benefit election changes.
The person had one contact with both a Spouse Relationship Type and an Emergency Contact type.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms