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After Upgrade To R12 The Context Site Use Dff Is Not Displaying Correctly (Doc ID 559690.1)

Last updated on JULY 13, 2020

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

After upgrade from 11.5.9 to R12, the context sensitive descriptive flexfield (DFF) site use information does not display
the SHIP_TO flexfield segments on the Ship to record - it displays the Bill to flexfield segments.

EXPECTED BEHAVIOR
Expect SHIP_TO flexfield segments on Ship To

STEPS
The issue can be reproduced at will with the following steps:
1. Go to Responsibility: Receivables 
2. Go to Navigation: setup > Financials > Flexfields > Segments
3. Query "Site Use Information" DFF and create contexts to use with BILL_TO and SHIP_TO
4. Assign different flexfield structures to the bill to and ship to context codes
5. Go to Customers form and review the site use level.
The flexfield is not displayed correctly.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
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References


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