Unable To Complete A Credit Memo: This action is not permitted because it would create unbalanced account entries (Doc ID 559907.1)

Last updated on APRIL 13, 2011

Applies to:

Oracle Receivables - Version: 11.5.10.2 to 11.5.10.3 - Release: 11.5.10 to 11.5.10
Information in this document applies to any platform.
ARXTWMAI

***Checked for relevance on 20-MAY-2010***

Symptoms

Unable to complete credit memos.
When trying to save it , there is a pop up message:

"This action is not permitted because it would create unbalanced account entries"

and it does not allow to save or complete the transaction.

Cause

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