My Oracle Support Banner

R12 Mobile Field Service Implementation: Known Issues (Doc ID 559925.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Mobile Field Service - Version 12.0 to 12.0.6 [Release 12]
Information in this document applies to any platform.
Oracle Field Service / Handheld - Version: 12.0 to 12.0.6


This document list all known issues in R12 Mobile Field Service implementation.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Troubleshooting Steps
 Issue#1: JBO-27022 Error while access the 'New Field Service Laptop' link after the first sync.
 Issue#2: Tasks Created In Field Service Application Are Not Getting Synchronized With Mobile Device
 Issue#3 What Version Of OLite Is Supported With Mobile Field Service R12.0.X?
 Issue#4 Performance Issues With Manages Mobile Users (MMU) Program After Upgrading To R12.
 Issue#5 In MFS Laptop Update "Show Service Request Details" Page The Field "Contract Number" is misspelled
 Issue#6 '500 Internal Server Error' When Configuring Mobile Field Service Platform
 Issue#7 In PocketPC Application Sub-Inventory LOV Truncates Sub-Inventory Locations More Than 12 Characters
 Issue#8 The Preferences On Mobile PocketPC Are Not Displaying Actual Profile Values.
 Issue#9 Debrief lines created through Field Service Technician Portal (FSTP) are not downloaded to Mobile Field Service

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.