A Java.Lang.Nullpointerexception Is Generated When Trying To Access The FTI Dashboard (Doc ID 560137.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Fusion Transportation Intelligence - Version: 5.5.04
Information in this document applies to any platform.

Goal

This document provides a possible solution for the following problem:

After installing Fusion Transportation Intelligence, when a user attempts to open the "Transportation Intelligence"->"DashBoard", a java.lang.NullPointerException similar to the one below is thrown:

At 2008-03-28 15:25:02.712
java.lang.NullPointerException
java.lang.NullPointerException
at glog.advancedanalytics.web.servlet.LaunchDashboard.getBiRole(LaunchDashboard.java:245)
at glog.advancedanalytics.web.servlet.LaunchDashboard.getDefaultDashBoard(LaunchDashboard.java:133)
at glog.advancedanalytics.web.servlet.LaunchDashboard.getDocument(LaunchDashboard.java:56)
at glog.webserver.util.AbstractServletProducer.process(AbstractServletProducer.java:87)
at glog.webserver.util.BaseServlet.service(BaseServlet.java:652)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at glog.webserver.screenlayout.ClientSessionTracker.doFilter(ClientSessionTracker.java:56)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at glog.webserver.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:44)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:754)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:684)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:876)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:570)

All other FTI functionalities work properly.

Solution

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