Errors When Trying to Create a Case Folder: ORA-6502 numeric or value error: character string too small

(Doc ID 560164.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Credit Management - Version: to - Release: 11.5.10 to 11.5.10
Information in this document applies to any platform.
***Checked for relevance on 21-JAN-2011***


When trying to create a case folder in Oracle Credit Management, it errors with the following:

An Error occurred in the following Workflow. 
Item Type = ARCMGTAP 
Item Key = 73676 
User Key = 
Error Name = -6502 
Error Message = ORA-6502: PL/SQL: numeric or value error: character string buffer too small 
Error Stack = AR_CMGT_WF_ENGINE.CALCULATE_SCORE(ARCMGTAP, 73676, Calculate Score ) Wf_Engine_Util.Function_Call(ar_cmgt_wf_engine.calculate_score, ARCMGTAP, 
73676, 158849, RUN) 
Activity Id = 158849 
Result Code = #EXCEPTION 
Notification Id = 
Assigned User = "


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