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11i: How To Create A Related Object On The Service Request Form Using Related Objects (Doc ID 560169.1)

Last updated on FEBRUARY 07, 2022

Applies to:

Oracle Teleservice - Version to [Release 11.5]
Information in this document applies to any platform.


This Document describes how to create an Object Type that can be used within the Service Request (or Contact Center) form to make a link to an existing Sales Order. In other words the Object appears in the Related Object section and a double click will open the Order within the Sales Order form.


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