11i: How To Create A Related Object On The Service Request Form Using Related Objects (Doc ID 560169.1)

Last updated on DECEMBER 15, 2016

Applies to:

Oracle Teleservice - Version: 11.5.10.2 to 11.5.10.2 - Release: 11.5 to 11.5
Information in this document applies to any platform.
***Checked for relevance on 28-JUL-2011***

Goal

This Document describes how to create an Object Type that can be used within the Service Request (or Contact Center) form to make a link to an existing Sales Order. In other words the Object appears in the Related Object section and a double click will open the Order within the Sales Order form.


Solution

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