My Oracle Support Banner

11i: How To Create A Related Object On The Service Request Form Using Related Objects (Doc ID 560169.1)

Last updated on JUNE 18, 2019

Applies to:

Oracle Teleservice - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Goal

This Document describes how to create an Object Type that can be used within the Service Request (or Contact Center) form to make a link to an existing Sales Order. In other words the Object appears in the Related Object section and a double click will open the Order within the Sales Order form.


Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.