Unable to send PO XML documents to Suppliers via OSN. (Doc ID 560551.1)

Last updated on JUNE 22, 2017

Applies to:

Symptoms

On 11.5.10:

Unable to send document to the Supplier Via OSN. Application Transaction monitor says the document
was delivered successfully but OSN Transaction Monitor does not show this XML document status. PO XML document is not delivered to the Supplier also.

EXPECTED BEHAVIOR
Expect supplier to receive the XML document sent by Buyer via OSN

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Create Requisition and Approve
2. Auto-create the Requisition into  Purchase Order
3. On the Approval options page, choose the XML Delivery option and submit for Approval.
4. Access the Transaction Monitor page using Work-flow Administrator Web Applications Resp.
5. Query for all the Outbound Transactions sent and notice that the PO XML document was delivered successfully.
6. Log on to  OSN web application.
7. Navigate to Monitor/OSN Test Monitor. Query for the messages sent and received. No messages are displayed.

Cause