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Not All Expense Types Are Appearing In The Dropdown Box In Field Service/Laptop (Doc ID 560578.1)

Last updated on JULY 27, 2019

Applies to:

Oracle Mobile Application Foundation - Version 11.5.10.2 to 11.5.10.4 [Release 11.5.10]
Information in this document applies to any platform.

Goal

New expense items are not available on Field Service Laptop. What can be the reason for this?

The following workaround is used now:

1. Add new expense types to item master.
2. End date "Oracle Field Service / Laptop" responsibility to user.
3. Run "Manages Mobile Users" concurrent process. (This will delete users from WebToGo.)
4. Remove End date from "Oracle Field Service / Laptop" responsibility to user.
5. Run "Manages Mobile Users" concurrent process. (This will add users from WebToGo.)
6. Logged and synced with WebToGo and saw new expense items.

Solution

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In this Document
Goal
Solution
References


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