Last updated on JUNE 27, 2016
Applies to:Oracle Order Management - Version 220.127.116.11 to 18.104.22.168 [Release 11.5.10]
Information in this document applies to any platform.
FORM:OEXOEORD.FMB - Sales Orders
EXECUTABLE:BMCCCI - AutoCreate Configuration Items
***Checked for relevance on 24-Nov-2010***
***Checked for relevance on 22-Feb-2013***
***Checked for relevance on 22-SEP-2014***
After entering an order with an ATO model line, progress the order to create configuration and
the following error occurs:
User Defined Exception
Log file of BMCCCI module: AutoCreate Configuration Items shows:
Order# = xxx, Line_id = zzz : Create_And_Link_Item API failed for this model line.
Updated 1 rows to ERROR for line_id zzz.
-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Query sales order with an ATO model line
2. click on ATO model in the order lines,
action->progress order -> create configuration -eligible -> OK
3. See error
-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot process orders with models through to configuration.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms