Progress Sales Order to Create Configuration and See User Defined Exception error
Last updated on JANUARY 25, 2018
Applies to:Oracle Order Management - Version 22.214.171.124 to 126.96.36.199 [Release 11.5.10]
Information in this document applies to any platform.
FORM:OEXOEORD.FMB - Sales Orders
EXECUTABLE:BMCCCI - AutoCreate Configuration Items
***Checked for relevance on 24-Nov-2010***
***Checked for relevance on 22-Feb-2013***
***Checked for relevance on 22-SEP-2014***
After entering an order with an ATO model line, progress the order to create configuration and
the following error occurs:
User Defined Exception
Log file of BMCCCI module: AutoCreate Configuration Items shows:
Order# = xxx, Line_id = zzz : Create_And_Link_Item API failed for this model line.
Updated 1 rows to ERROR for line_id zzz.
-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Query sales order with an ATO model line
2. click on ATO model in the order lines,
action->progress order -> create configuration -eligible -> OK
3. See error
-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot process orders with models through to configuration.
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