IEXCALL Error Screen When Accessing Receipt Workench From Advanced Collections. (Doc ID 560855.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Advanced Collections - Version 12.0.4 and later
Information in this document applies to any platform.
FORM:IEXRCALL.FMB - IEX Startup Form
FORM:ARXRWMAI.FMB - Receipts
***Checked for relevance on 20-nov-2013***


Symptoms

When attempting to query to Receipt workbench from Advanced Collections,
the following error occurs:

ERROR
ORA-6510: PL/SQL: unhandled user-defined exception
ORA-6512: at "APPS.OE_SYS_PARAMETERS", line 68
ORA-6510: PL/SQL: unhandled user-defined exception
ORA-6512: at "APPS.OE_SYS_PARAMETERS_PVT", line 390
ORA-6510: PL/SQL: unhandled user-defined exception
ORA-6512: at "APPS.ARP_AUTO_ACCOUNTING", line 7756
ORA-6512: at "APPS.ARP_AUTO_ACCOUNTING", line 7759

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Collections - History
2. Select a payment, right click and select Receipt Workbench
   or via the menu Navigate to - Receipt Workbench

Cause

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