R12:Agis Cannot Find The Intercompany Transactions For Approval (Doc ID 560860.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle General Ledger - Version: 12.0.2
This problem can occur on any platform.

Symptoms

-- Problem Statement:
In Release 12.0.2 in production, unable to approve any AGIS transactions. The workflow process
stops in Recipient Validation (FUNRTVAL), at the find contact node.

If the workflow is restarted, it then errors with:
Failed activity: NTF: AME Contact Setup Error
Activity Type: Notice
Error Name: WFENG_NOTIFICATION_PERFORMER
Error message: 3120 Activity 'FUNIMAIN/164742' has no performer

This has started happening since the users were end-dated and then had the end-date removed.

--Expected behaviour
Need to be able to submit and approve AGIS transactions.

-- Steps To Reproduce:
Intercompmany Super User > Create transaction

-- Business Impact:
Unable to transact between intercompany orgs, which stops the business working normally,

Changes

Some patches had been applied recently

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms