ARDLGP: Dunning Letter Generate Errors with ORA-01427
(Doc ID 561275.1)
Last updated on MAY 01, 2019
Applies to:
Oracle Receivables - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]Information in this document applies to any platform.
EXECUTABLE:ARDLGP - Dunning Letter Generate
Symptoms
On 11.5.10.2 in Production:
When trying to send dunning letters to customers, the Dunning Letter Generate program runs on error - ORA-01427
ERROR
sequenced_letter: ORA-01427: single-row subquery returns more than one row
STEPS
AR - Print Documents - Dunning letters - Single request - Dunning Letter Generate
BUSINESS IMPACT
Due to this issue, users cannot generate dunning letters
.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |