My Oracle Support Banner

Why can't I see the setup DFF on the WSH Regions and Zones form? (Doc ID 562479.1)

Last updated on SEPTEMBER 22, 2018

Applies to:

Oracle Order Management - Version: 11.5.10.2 to 11.5.10.3 - Release: 11.5 to 11.5
Oracle Shipping Execution - Version: 11.5.10.0 to 12.2   [Release: 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
Customer has setup the "Regions and Zones" functionality to be used in discoverer reporting.
They now need to setup some descriptive flexfields in the "Zones" window (WSHRGZON),
unfortunately, this is not working.

The following have been done:
(1) NAV: OM responsibility > Setup > Financial > Flexfields > Descriptive > Segments
(2) Queried Title = Zones. Added a segment called "Warehouse" for ATTRIBUTE1
(3) Freeze the Flexfield Definition and then compiled

But when they go back to the Zones screen, the DFF is not active.

-- Steps To Reproduce:
1. NAV: OM responsibility > Setup > Shipping > Regions and Zones > Regions and Zones
2. Click on the "Zones" tab and try to access the DFF
3. DFF pop-up not displaying.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
  Symptoms
  Cause
  Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.