Null Pointer Exception In View Shipment Overview Screen (Doc ID 562784.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5.04
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 5.5.04, When attempting to use View Shipment Overview Screen, the following error occurs:

ERROR
java.lang.NullPointerException: at glog.util.uom.data.Weight.add(Weight.java:91)

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to Transportation Planning and Execution -> Shipment Management -> View Shipment
Overview - Search for a Shipment and click on View/refresh
2. The null pointer exception appears

-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot view shipments using the Shipment Overview screen

Cause

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