IEXXMLGEN Completes Normal, However no Dunning Email is Sent (Doc ID 563298.1)

Last updated on JULY 25, 2016

Applies to:

Oracle Advanced Collections - Version 12.0.4 and later
Information in this document applies to any platform.
IEXXMLGEN

Symptoms

The IEX XML Generated and Delivery completes normal, but no dunning letter is emailed. The log
file indicates the following:

IEXXmlDelivery [Apr-10-2008 14:05:10]: return msg :Message has been successfully sent to all addresses.
IEXXmlDelivery [Apr-10-2008 14:05:10]: end sending email
IEXXmlDelivery [Apr-10-2008 14:05:10]: delivery done
IEXXmlDelivery [Apr-10-2008 14:05:10]: updateStatus: sStatus=SUCCESSFUL

Cause

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