My Oracle Support Banner

iSupport: How To Restrict Advanced Search and Service Request Creation (Doc ID 563305.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle iSupport - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

Users visiting Knowledge Base should not be allowed to perform Advanced Search or Create a Service Request.

How to hide those options for certain users?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.