Empty LOV For User Name Field on Define Resource Screen
(Doc ID 563379.1)
Last updated on MAY 17, 2023
Applies to:
Oracle Common Applications - Version 11.5.10.2 and laterOracle Incentive Compensation - Version 11.5.10.2 and later
Information in this document applies to any platform.
JTFRSDEF.FMB - Define Resources
Symptoms
Assigning a username to a Resource is a requirement from Oracle Incentive Compensation (OIC) Release 11.5.10 for accessing the OIC reports, but when selecting a Resource and try to assign a username to a Resource, the list of values (LOV) for the User Name field is empty and users are unable to assign the username to Resource. This is occur to some Resources, not all.
This can be reproduced with the following steps:
- (R) CRM Resource Manager
- (N) Maintain Resources
- Resources
- Query the desired Resource
- Select Resource Details button
- Confirm that the category is Employee
- If the User Name field is blank click on LOV and notice that it is empty
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |