My Oracle Support Banner

java.lang.NullPointerException Clicking On 'Create Quote' button (Doc ID 563561.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle Quoting - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

On 11.5.10.2 Quote HTML UI:
When attempting to Create Quote,
the following error occurs.

ERROR
null
java.lang.NullPointerException
at java.lang.String.compareTo(String.java:998)
at oracle.apps.qot.core.util.PriceList$1.compare(PriceList.java:92)
at com.sun.java.util.collections.Arrays.mergeSort(Arrays.java:1149)
at com.sun.java.util.collections.Arrays.mergeSort(Arrays.java:1157)
at com.sun.java.util.collections.Arrays.mergeSort(Arrays.java:1156)
at com.sun.java.util.collections.Arrays.mergeSort(Arrays.java:1156)
at com.sun.java.util.collections.Arrays.mergeSort(Arrays.java:1156)
at com.sun.java.util.collections.Arrays.sort(Arrays.java:1103)
at com.sun.java.util.collections.Collections.sort(Collections.java:123)
at oracle.apps.qot.core.util.PriceList.list(PriceList.java:390)
at _oa__html._qotSCocHdrTmp._jspService(_qotSCocHdrTmp.java:2680)
at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
at oracle.jsp.JspServlet.service(JspServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at oracle.jsp.provider.Jsp20RequestDispatcher.include(Jsp20RequestDispatcher.java:103)
at oracle.jsp.runtime.OraclePageContext.include(OraclePageContext.java:475)
at _oa__html._qotSCocCreate._jspService(_qotSCocCreate.java:930)
at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
at oracle.jsp.JspServlet.service(JspServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at oracle.jsp.provider.Jsp20RequestDispatcher.include(Jsp20RequestDispatcher.java:103)
at oracle.jsp.runtime.OraclePageContext.include(OraclePageContext.java:475)
at _oa__html._qotSZzdContainer._jspService(_qotSZzdContainer.java:1355)
at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
at oracle.jsp.JspServlet.service(JspServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:595)

STEPS
The issue can be reproduced at will with the following steps:
1. Login to Quoting
2. Press 'Create Quote'

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.