Application Server CPU Utilization More Then 100% for few Hours - Requires a Re-start (Doc ID 563638.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5.02 to 5.5.05 - Release: 5.5 to 5.5
Information in this document applies to any platform.
***Checked for relevance on 22-Sep-2011***

Symptoms

-- Problem Statement:

Find that application server CPU reaches 100% and stays in that state for hours requiring a re-start of the application

EXPECTED BEHAVIOR
Expect that the CPU usage does not stay on 100% for long periods

-- Steps To Reproduce:

The issue cannot be reproduced at will as there are no exact steps by which the CPU usage will go
up to 100%

-- Business Impact:

The issue has the following business impact:
Due to this issue, production services went unavailable for more than 1/2 an hour

Cause

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