Custom Actions Disappeared After Patch Installation (Doc ID 565282.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 5.5.3
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On OTM 5.5.3:

After Installing OTM patches, the custom actions added to the 'original' screen set have disappeared.

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:

1- Log on to OTM as the DBA

2 - Navigate to: Configuration and Administration > User Configuration > Screen Set Manager.

3 - Modify the original screen set and add custom actions.

4 - Install any OTM patch.

-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot find the added custom actions.


Cause

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