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Duplicate Base And Accessorial Costs On Order Release After Modification. (Doc ID 565284.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Transportation Management - Version 5.5.02.03 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
Find that shipment costs are duplicated when more than one order release on the shipment is modified with an agent triggering ORDER RELEASE MOD - EDIT SHIPMENT action.

EXPECTED BEHAVIOR
Expect that the costs are not duplicated

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Create a Shipment with two order releases.
2. Set up an agent listening for Order Release modified and triggering the action ORDER RELEASE MOD - EDIT SHIPMENT.
3. Select both order releases and edit them manually by making minor changes such as reference number change.
4. Review the shipment and see that the costs are duplicated

-- Business Impact:
The issue has the following business impact:
Due to this issue, shipments show wrong cost and have to be corrected manually.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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