Imported Credit Card Orders Are Placed On Credit Card Auth Hold

(Doc ID 565320.1)

Last updated on DECEMBER 02, 2014

Applies to:

Oracle Payments - Version to [Release 11.5]
Information in this document applies to any platform.
Checked for relevance on 24-JUN-2013.


Manual credit card Orders entered directly in Sales Order form are successful. However, orders
entered through a custom application that calls OM process order API are failing. These orders are
getting booked with a CREDIT CARD AUTH HOLD. Sales order form shows no approval code.

Expect imported credit card orders to be successful

The issue can be reproduced at will with the following steps:
1. Create a credit card orders from custom application by calling process order API
2. Check the order status
3. Check the apporval code field in sales order form


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