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Using Sales Offline through Portal session ERROR "Cannot be logged in as GUEST" during sync (Doc ID 565340.1)

Last updated on MARCH 04, 2019

Applies to:

Oracle Sales Offline - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

On 11.5.10.2 , the following issue happens in the Oracle Sales Offline,

When attempting to perform the Sync, the following error occurs.

ERROR
"The following error has occurred: Cannot be logged in as GUEST."

-- Steps To Reproduce:

Setup and using sales offline from Portal session, Have done setup as per  <Note 305918.1>:Using Oracle Portal 10g with Oracle E-Business Suite 11i B.

1. login to applications
2. goto Sales Online SuperUser responsibility > Mobile tab
3. download the sales offline template to a local folder
4. open this folder, and extract contents of SalesOffline.zip zip file to the same folder
5. now open one of the extracted files -- SalesOffline.xls
6. click on the Sync button
7. the sync parameters given as
User Name - <USER_NAME>
Password - XXXXX
Server Name - <SERVER_NAME>
Server Port - <SERVER_PORT>
8. there is an error displayed like
The following error has occurred: Cannot be logged in as GUEST.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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