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Unable To Process EDI Order When Ship To Is Different From Bill To (Doc ID 565818.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Order Management - Version 11.5.10.0 to 12.2.3 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
On 11.5.10 in Production:
When attempting to process EDI order where ship to account is different from the bill to account,
where ship to account has an account relationship with the bill to,
the following error occurs:

ERROR

 

Changes

Applied patch 6359273: JANUARY 2008, ORDER MANAGEMENT (11.5.10) ROLL UP PATCH

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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