11.5.10: Oracle iStore Order: Cannot Add Items to Cart Error: "ORA-06508: PL/SQL: Could Not Find Program Unit Being called in Package IBE_Quote_Save_pvt"
(Doc ID 565920.1)
Last updated on MARCH 31, 2020
Applies to:Oracle iStore - Version 22.214.171.124 to 126.96.36.199 [Release 11.5.10]
Information in this document applies to any platform.
When attempting to add item to cart, the following error occurs.
The application is currently not available or an unexpected error has occured. Please try again later. If this message persists, please contact the system administrator.
Error in IE Page: View Source shows below error:
Message: ORA-06508: PL/SQL: could not find program unit being called in Package IBE_Quote_Save_pvt Procedure SAVE
oracle.apps.jtf.base.resources.FrameworkException: ORA-06508: PL/SQL: could not find program unit
being called in Package IBE_Quote_Save_pvt Procedure SAVE
Steps to Reproduce
- Go to iStore Home Page
- Add item to Shopping Cart
- Receive Application Error message
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document