My Oracle Support Banner

Case Folders Error in Workflow with CMGT_WF_ENGINE.GATHER_DATA_POINTS (Doc ID 566030.1)

Last updated on DECEMBER 18, 2023

Applies to:

Oracle Credit Management - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

Case folders are erroring with the following in workflow:

Error: Gather Data Points.
AR_CMGT_WF_ENGINE.GATHER_DATA_POINTS. ORA-01422 or ORA-01403

The errors may vary depending on the pl/sql that is being executed and failing.  The error in this case can be tracked back to an Additional Data point that is being executed, even though it may not be part of a checklist for that particular case folder. 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.