R12 - Setup Required to Search for New Customers Created Via RACUST or Customers Form (Doc ID 566280.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.0.0 to 12.0.1 [Release 12.0]
Information in this document applies to any platform.
ArPrtySrchPG - Customer Search Page
RACUST - Customer Interface
ARHDQM - DQM Staging Program
ARHDQSYN - DQM Synchronization Program


Goal

In a R12 instance, you are unable to search for any customer in the Customers Search page.

The new customer is either imported via Customer Interface or manually created thru Customers form.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms