Interface Trip Stop Completes with error: Your change invalidates the Customer Item Number on the Line
(Doc ID 566511.1)
Last updated on JULY 06, 2020
Applies to:Oracle Shipping Execution - Version 18.104.22.168 to 22.214.171.124 [Release 11.5.10]
Oracle Shipping Execution - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Checked for Relevance 16-May-2014
-- Problem Statement:
On 126.96.36.199 in Production:
When attempting to interface a specific trip stop to OM and/or Inventory, the following error occurs:
Issue error message
error in split_line User-Defined Exception
Error msg: Your change invalidates the Customer Item Number on the Line.
fnd_api.g_exc_error exception has occurred.
Checked for relevance 11-APR-2010
-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Order Management super user
3. Run interface trip stop for stop id <problematic trip stop id>
4. Concurrent request ends with warning
5. Review ITS debug file, see above errors.
-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot interface this delivery to Inventory. This creates pending shipping transactions, which will prevent closure of the current accounting period.
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