RMA Lines Closed Without receiving the goods , though the workflow includes the Receiving activity
Last updated on JUNE 28, 2017
Applies to:Oracle Order Management - Version 11.5.9 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.
Why does the RMA close without performing Receiving activity though the assigned work flow is "Line Flow - Return for Credit with Receipt"?
Why does the activity "Return Receiving - Line" show result as "Not Eligible" for RMA with Receipt?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms