RMA Lines Closed Without receiving the goods , though the workflow includes the Receiving activity
(Doc ID 566626.1)
Last updated on JANUARY 02, 2019
Applies to:
Oracle Order Management - Version 11.5.9 to 12.2 [Release 11.5 to 12.2]Information in this document applies to any platform.
Goal
Why does the RMA close without performing Receiving activity though the assigned work flow is "Line Flow - Return for Credit with Receipt"?
or
Why does the activity "Return Receiving - Line" show result as "Not Eligible" for RMA with Receipt?
Solution
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In this Document
| Goal |
| Solution |