AGIS: Approving Inbound Transaction Throws : 'ORA-01403: no data found';'ORA-06512'; 'unexpected error when obtaining the approvers and contacts'
(Doc ID 566652.1)
Last updated on FEBRUARY 26, 2021
Applies to:
Oracle General Ledger - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]Oracle Financials Common Modules - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
Symptoms
When attempting to approve an Inbound transaction, the following error occurs:
ERROR
-----------------------
oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-01403: no data found
ORA-06512: at "APPS.FUN_RECIPIENT_WF", line 1782
ORA-06512: at line 1
Also the error below is sent to SYSADMIN user under Workflow Administrator:
"Encountered an unexpected error when obtaining the approvers and contacts for the organization".
The issue can be reproduced at will with the following steps:
AGIS> Transaction > Inbound
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |