RACUST:Customer Interface Ends with Error: Customer Record For Insert Must Have Validated Profile Record Defined In The RA_CUSTOMER_PROFILES_INTERFACE table. (Doc ID 566779.1)

Last updated on JUNE 14, 2016

Applies to:

Oracle Trading Community - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to import a record using Customer interface, the following error occurs.

ERROR
Customer record for insert must have validated profile record defined in the RA_CUSTOMER_PROFILES_INTERFACE table.


STEPS
The issue can be reproduced at will with the following steps:
1. Populate Customer interface tables
2. Go to Receivables responsibility
3. Go to Interfaces \ Customer

Cause

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