My Oracle Support Banner

Update Debrief Lines Error ORA-06508: PL/SQL: could not find program unit being called in Package CSI_ITEM_INSTANCE_PUB Procedure UPDATE_ITEM_INSTANCE (Doc ID 567509.1)

Last updated on JUNE 26, 2018

Applies to:

Oracle Installed Base - Version 11.5.10.2 to 12.2.4 [Release 11.5 to 12.2]
Information in this document applies to any platform.
***Checked for relevance on 01-Jun-2014***



Symptoms

The "CSF:Update Debrief Lines" Concurrent program is failing with the following error:

ORA-06508: PL/SQL: could not find program unit being called in Package csi_ii_relationships_pvt Procedure expire_relationship
ORA-06508: PL/SQL: could not find program unit being called in Package CSI_ITEM_INSTANCE_PUB Procedure UPDATE_ITEM_INSTANCE


The issue can be reproduced at will with the following steps:

1. (R) Field service manager
2. (N) Field service--> Debrief
3. Open debrief for a specific task.
4. Add Item Removed/Installed line entries in a debrief and Save to kick off concurrent request CSF:Update Debrief Lines.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.