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Printer Name Not Cascading From Generate Quote To Generate Quote Process Program (Doc ID 567862.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Contracts - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

When using the standard Generate Quote concurrent program, in OKS XML Publisher, to
print quote letters, the printer specified on the parent process (Generate Quote) does not get cascaded down to the child process (Generate Quote Process).
The child process picks up the value defined in the "Printer" profile option for that user instead of the value entered on the parent process.

Expect the value defined in the "printer" field for the parent process to be used for the child
process as well.

Steps To Reproduce:
1. Log in to OKS using any user/superuser responsibility
2. Go to Others > Submit Requests
3. Select Single Request. Click OK
4. Select "Generate Quote" concurrent program
5. Select the template name and contract number, Click OK
6. Click on the OPTIONS button
7. Select the printer (different from default) from LOV. Click OK
8. Submit the program
The parent concurrent request will complete and launch a child concurrent request. That child
request will be stamped with the default printer, instead of the one specified in the parent
program.

The workaround would be to open each output file one by one and print from Acrobat, since the
output file is a .pdf however, this is neither possible nor acceptable on a larger scale. Especially if quote letters are generated in batches

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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