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Internal Server Error When Accessing Incentive Compensation Responsibility/Menu (Doc ID 568019.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Incentive Compensation - Version 11.5.10.2 and later
Oracle E-Business Suite Technology Stack - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

The instance is a new setup, log in into the application with no problem, but when trying to open one of the Oracle Incentive Compensation responsibilities/menus/pages get the error

Internal Server Error: The server encountered an internal error or misconfiguration and was unable
to complete your request. Please contact the server administrator, you@your.address and inform
them of the time the error occurred, and anything you might have done that may have caused the
error. More information about this error may be available in the server error log.

Changes

Customer has multi node instance, 3 nodes (each run Forms/Apache/Web), 1 node works fine but the other 2 experience the problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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