java.Lang.Arrayindexoutofboundsexception Error When Clicking on "View Content" From "Track and Trace" Screen (Doc ID 568040.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version 5.5.04 to 5.5.05 [Release 5.5]
Information in this document applies to any platform.
Checked for relevance on 07-Apr-2010


Symptoms

 

The following error is encountered when clicking on 'Content View' from the 'Track and Trace' screen

java.lang.ArrayIndexOutOfBoundsException at
glog.webserver.shipment.gen.ShipmentProducerGen.getPrimaryCriterionArray([Ljava/lang/String;I)[Lglog
/comm/query/Query$Criterion;(ShipmentProducerGen.java:108)
at
glog.webserver.shipment.gen.ShipmentProducerGen.getCriterionArray([Ljava/lang/String;I)[Lglog/comm/q
uery/Query$Criterion;(ShipmentProducerGen.java:85)
at
glog.webserver.util.AbstractQueryProducer.retrieveChildrenWithCustomFields([Ljava/lang/String;[Lglog
/comm/query/Query$Table$Field;Ljava/lang/String;)Ljava/util/Hashtable;(AbstractQueryProducer.java:62
)
at
glog.webserver.util.AbstractQueryProducer.retrieveChildren([Ljava/lang/String;Ljava/lang/String;)Lja
va/util/Hashtable;(AbstractQueryProducer.java:46)
at
glog.webserver.util.Producer.createMasterElement([Ljava/lang/String;Ljava/lang/String;)Lorg/w3c/dom/
Element;(Producer.java:91)
at
glog.server.producer.ProducerBean.createMasterElementRemote(Lglog/webserver/umt/UserManager;Ljava/la
ng/String;Ljava/lang/String;Ljava/lang/String;[Ljava/lang/String;Ljava/lang/String;)Lglog/server/pro
ducer/ProducerXML;(ProducerBean.java:54)
at
glog.server.producer.ProducerServerSideEJBWrapper.createMasterElementRemote(Lglog/webserver/umt/User
Manager;Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;[Ljava/lang/String;Ljava/lang/String;)
Lglog/server/producer/ProducerXML;(ProducerServerSideEJBWrapper.java:32)
at
glog.server.producer.producer_Producer_e10675_EOImpl.createMasterElementRemote(Lglog/webserver/umt/U
serManager;Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;[Ljava/lang/String;Ljava/lang/Strin
g;)Lglog/server/producer/ProducerXML;(producer_Producer_e10675_EOImpl.java:100)
at
glog.server.producer.producer_Producer_e10675_EOImpl_WLSkel.invoke(ILweblogic/rmi/spi/InboundRequest
;Lweblogic/rmi/spi/OutboundResponse;Ljava/lang/Object;)Lweblogic/rmi/spi/OutboundResponse;(Unknown
Source)
at
weblogic.rmi.internal.BasicServerRef.invoke(Lweblogic/rmi/extensions/server/RuntimeMethodDescriptor;
Lweblogic/rmi/spi/InboundRequest;Lweblogic/rmi/spi/OutboundResponse;)V(BasicServerRef.java:477)
at
weblogic.rmi.cluster.ReplicaAwareServerRef.invoke(Lweblogic/rmi/extensions/server/RuntimeMethodDescr
iptor;Lweblogic/rmi/spi/InboundRequest;Lweblogic/rmi/spi/OutboundResponse;)V(ReplicaAwareServerRef.j
ava:108)
at weblogic.rmi.internal.BasicServerRef$1.run()Ljava/lang/Object;(BasicServerRef.java:420)
at
weblogic.security.acl.internal.AuthenticatedSubject.doAs(Lweblogic/security/subject/AbstractSubject;
Ljava/security/PrivilegedExceptionAction;)Ljava/lang/Object;(AuthenticatedSubject.java:363)
at
weblogic.security.service.SecurityManager.runAs(Lweblogic/security/acl/internal/AuthenticatedSubject
;Lweblogic/security/acl/internal/AuthenticatedSubject;Ljava/security/PrivilegedExceptionAction;)Ljav
a/lang/Object;(SecurityManager.java:147)
at
weblogic.rmi.internal.BasicServerRef.handleRequest(Lweblogic/rmi/spi/InboundRequest;)V(BasicServerRe
f.java:415)
at
weblogic.rmi.internal.BasicExecuteRequest.execute(Lweblogic/kernel/ExecuteThread;)V(BasicExecuteRequ
est.java:30)
at weblogic.kernel.ExecuteThread.execute(Lweblogic/kernel/ExecuteRequest;)V(ExecuteThread.java:219)
at weblogic.kernel.ExecuteThread.run()V(ExecuteThread.java:178)
at java.lang.Thread.startThreadFromVM(Ljava/lang/Thread;)V(Unknown Source)

-- Steps To Reproduce:

1. Navigate  to Transportation Planning and Execution >  Visibility > Shipment Visibility

2. Enter the Shipment number

3. Check the box for this shipment, and click on Actions 
4. Click on 'Track and trace' 
5. Viewing the track and trace screen, click on 'Actions' 
6. Click on Actions in the newly opened screen

7. Then click on 'Content View',  you get the reported error above

Cause

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